James Island Public Service District

Serving James Island, some residents of Charleston and Folly Beach.h.

Current News

More payment options at your fingertips!

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COMING SOON – More payment options at your fingertips starting 8/6/19!

We know paying utility bills isn’t your favorite thing to do, so we’re making it as easy as possible for you to make a payment.
In August, the James Island Public Service District will be launching a new user-friendly, electronic payment system. You can look forward to being able to:

• Pay your utility bill anytime 24/7 via an easy-to-use online portal
• Manage your account and view up to two years of payment history
• Receive email reminders when your bill is ready, when a scheduled payment is pending and a confirmation after making a payment
• Make a one-time payment or register to gain access to all features
• You choose when to pay – simply schedule a payment for any future date (before the due date)
• Set it and forget it with AutoPay…save time and avoid late or missed payments
• On the go? Use Pay by Text to get text notifications about your bill and have the option to pay through text message with your default payment method.

And the best news of all – It’s FREE! There are no added fees for residents to utilize any of these great new payment features.
So mark your calendar…soon, you’ll be able to put away your checkbook and pay electronically!

**Please note our online payment system will be down from 8/1/19-8/6/19 for software upgrades

From the desk of the Commission Chair

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I would like to make corrections to the Editorial titled “James Island PSD must face budget realities” in the July 1 edition.

First, and most important, the Town of James Island and the James Island Public Service District are TWO separate and distinct entities.  In fact, the JIPSD serves the City of Charleston, the City of Folly Beach, unincorporated Charleston County and the Town of James Island, all with equal dedication, expertise, and budgetary accountability. But be sure you are aware that JIPSD associates ARE NOT employed by the Town of James Island.  They work for the James Island Public Service District and residents.

The JIPSD has been in existence since 1961 and was not formed to be “independent from Charleston”.  It was formed to provide basic living services to island residents before the City of Charleston had any interest in acquiring any part of the island, and long before both J. Palmer Gilliard and Joseph P. Riley, Jr. began looking with avarice at this green island.   It was in existence before the Connector was built.  So, for the record, the JIPSD was in existence LONG before the Town of James Island was even considered.

The JIPSD is and has been a service organization.  JIPSD provides the basic needs of fire and rescue services for the health and welfare of island residents; solid waste collection services to pick up the refuse of our daily lives and add to the welfare of the residents; and wastewater services for much of the island and parts of Folly Beach so septic tanks could be relegated to history and consistent sewage control and removal could add to the health of island residents where possible.

The Town of James Island has to depend on the JIPSD being able to keep its 50+ year old services up-to-date and in good working order to provide the services the Town promises to its residents.

The Local Option Sales Tax (LOST) funds created by you and me and everyone else who purchases goods and services in the county generates much more money for the Town of James Island than it requires operationally since it does not DIRECTLY provide traditional services including: law enforcement (Charleston County Sheriff’s Office), solid waste collection (JIPSD), fire protection (JIPSD), and wastewater services (JIPSD), as well as other municipal responsibilities. These are all by contract or agreement. The JIPSD budget discussions include the cost of services to the Town residents as well as the rest of the island.

General Fund income is 95% funded by property taxes and the rest from municipal agreements between JIPSD and agencies such as the Cities of Folly Beach and Charleston.  The General Fund expenses include 45% for Fire and Emergency responses, 21% for Solid Waste and 18 % for capital expenses, all to keep us safe and to maintain our standard of life.

Wastewater services is a different animal.  It affects many of us daily.  If something goes wrong, we know it.  Customers’ wastewater bill payments generate 88% of the Wastewater department’s revenues; they do not receive any tax revenues.  The entire budget is then spent primarily as: 32% in wastewater treatment on Plum Island, 33% in operations and maintenance, and 13% in principal & interest on the loans we have incurred for the entire system.  The JIPSD wastewater system includes 67 pumping stations, 81 grinder pumps (mostly at Bee Field and Battery Island), 3,246 manholes and over 150 miles of underground wastewater lines that keep wastewater flowing safely off the island.

Every time a new subdivision or apartment complex or business is added to the island, JIPSD’s resources are stretched a little thinner and loaded a little heavier.  I am proud that the associates of the JIPSD realize that they have a responsibility to keep expenses as low as possible and keep undue burden off the customers while continuing to provide an exceptional level of service to all.

 

Regards,

Alan Laughlin

JIPSD Commission Chair