Current News

For the safety of our employees and customers, our offices will be closed to the public beginning Monday, March 23rd until further notice. Please do not leave cash payments in our payment drop box. We encourage customers to call Customer Service at 843.795.9060 or visit our website at www.jipsd.org to conduct business in lieu of coming into the office. Please note that we have paused disconnections at this time; however, customer bills will not be pardoned or erased. We encourage customers to continue making payments to the best of their ability.

Currently, Solid Waste services will continue to operate on a normal schedule. All JIPSD fire station locations will continue to be closed to the public. In the event of an emergency, please call 911. For wastewater emergencies, call 843.795.2345. The JIPSD is committed to preventing the spread of COVID-19 to ensure the safety of our employees and customers.

The JIPSD expects to maintain normal operations and we have suspended all service disconnections at this time. Citizens are encouraged to make payments on our website or by phone by dialing (855) 731-9910.  If any additional questions can be answered regarding your bill, please call Customer Service at 843.795.9060. The Fire Department has cancelled all public events and the stations will be closed to the public for tours.

For updates and other important information, you can follow us here on our website, Facebook, Instagram and Twitter.

We will continue to monitor the COVID-19 situation and advise citizens to take precautions to limit the potential spread of the virus. Visit the Centers for Disease Control and Prevention website for additional information about COVID-19. Thank you for your cooperation and understanding as we navigate through the complexities of this pandemic.

SAFETY CLOSURE: Flooding has made the road to our facility impassable. Effective immediately, the offices at Signal Point Road are closed and will re-open for business as usual on Monday, March 9, 2020.

JIPSD is eager to answer your questions about what we are doing to combat Wastewater overflows in the Central Park Road area.  Overflow issues occur during extreme rain events such as tropical storms, heavy rains, or hurricanes.  The combination of high tide and a heavy rain will cause ditches to overflow into areas normally dry and Stormwater finds its way into our system.  We currently have a project underway to help alleviate these problems.

JIPSD just completed the PS-2 Force Main Diversion and Capacity Upgrade Project at the cost of $5,263,736.  The project involved installing a larger force main from our pump station on Central Park Rd to Harbor View Circle to replace the aged existing force main. Now JIPSD is starting the Upgrade/Conversion phase of PS-2 (located at Central Park and Fleming) which will cost $1,097,995.  This will increase the discharge rate for PS-2 and reduce the possibility of overflows resulting from high intensity, long duration rainfall events.

JIPSD is making a substantial investment in this area. In next year’s budget, Wastewater Services is requesting an additional $72,000 to perform flow monitoring in the Central Park Road collection system which will pinpoint areas creating the inflow problem.  Additionally, we are seeking to hire employees dedicated to locating broken clean outs and placing manhole inserts that will reduce the amount of Stormwater that enters our system. Our primary goal is keeping Stormwater where it belongs not only to prevent overflows, but to lower the cost JIPSD pays to treat the extra water in our system.

If you want to learn more, please contact Wastewater at 843-762-5258.

For City Stormwater questions, please call their hotline at: 843-202-7639.

To report a broken clean out, please fill out this form.

Basin 2 Overview Map

President’s Day is Monday, February 17th and JIPSD offices will be closed.
This holiday closure will affect your Solid Waste Services collection schedule. Please see below for details.